FAQs

GETTING STARTED

When are your boxes delivered?

Our standard delivery schedule is as follows:

What's the difference between Craft Smoothie and Craft Smoothie Express?

Craft Smoothie offers Superfood Smoothie Boxes with easy-to-follow recipe cards, fresh produce and pre-portioned superfoods, so you can make seasonal smoothie at home. Just add the fresh produce and contents of the superfood pouch to a blender with ice and water (or milk). Every box includes 5 recipes to make 10 smoothie servings.

Craft Smoothie Express is the innovative new range of all-in-one Superfood Smoothie Pouches - just add pouch contents to a blender with ice and water (or milk). Each pouch makes 1 superfood smoothie. The pouches are shelf-stable and travel-friendly so perfect for working around busy lifestyles.

How do I order?

Simply click SHOP and browse our range of Superfood Breakfast and Superfood Smoothie options. Our Superfood Breakfast Variety Box and Craft Smoothie Express Variety Box are smart options if you want to sample the full range of blends. 

How can I sign up for a subscription to save time and money?

When you click on any product in the Shop, you will have the option to select 'One-time purchase' or 'Subscribe and save'. Once you select 'Subscribe and save' you can then choose whether you would like to sign up for a weekly or fortnightly subscription. 

Can I pause or cancel my subscription?

Yes, you can pause or cancel your subscription at any time by logging in to your Craft Breakfast account. Remember the cut-off time for pausing or canceling is midnight at least 7 days before your next delivery to come into effect for your next delivery.

What equipment do I need to make my superfood breakfasts?

To craft your breakfast into an easy bircher muesli, all you need is a glass/bowl, jar or storage container. Or if you want to make an instant superfood porridge, you can use your stove top or microwave. All the preparation instructions are delivered to you with your Superfood Breakfast Box.

What equipment do I need to make my superfood smoothies?

All you need is a blender, ice and water (or your favourite milk) - we'll deliver the rest!

DELIVERY

Where do you deliver to and how much does delivery cost?

We provide $7.95 overnight delivery within the North Island, or $12.95 within the South Island.

Rural addresses can expect a delay plus a $5.95 surcharge, however we are happy to deliver your order to a local drop-off point, your workplace, or a friend’s house if you would like a faster delivery. Get in touch with us and we’ll endeavour to work out a solution for you: hello@craftbreakfast.co.nz

What time will my order arrive?

You will receive an email when your Craft Breakfast order has been dispatched to confirm the estimated delivery time and a tracking code to track your delivery.

HEALTHY GIFT IDEAS

How can I purchase Craft Breakfast products as a gift?

To gift Craft Breakfast to a lucky someone, you have a few options:

  • Purchase a gift card which can be redeemed for any product(s) in the Craft Breakfast shop
  • Order any item from the Shop to be delivered as a gift. We can include a personalised gift card in the box for that special someone - just enter your message for the gift card in the comments section at the checkout
  • Get a personalised smoothie box eGift card and we'll send a printable card sent straight to your inbox.

Shop our healthy gift options to find the perfect gift.

DIETARY REQUIREMENTS

Are your products vegan/dairy free?

Yes, our entire range is 100% vegan and are designed to be enjoyed with plant-based milks.

What keto options do you have?

We have a low-carb range of Keto Superfood Breakfast Boxes and a Keto Superfood Smoothie Box for anyone following a low-carb lifestyle.

What gluten free options do you have?

Our Craft Smoothie Express range, Superfood Smoothie Box and Keto Superfood Smoothie Box are all gluten free. Our Keto Superfood Breakfast Box is also gluten free.

Do you cater to allergies?

If you have a serious allergy, we do not recommend purchasing our boxes as our ingredients are prepared and packed in the same facility as products containing allergens, including nuts and oats (gluten).

FEEDBACK AND ENQUIRIES

How can I contact the Craft Breakfast team?

Contact the Craft Breakfast team via email: hello@craftbreakfast.co.nz, or use the contact form and we’ll get back to you within 24 hours.

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